Summary

Author: Amy EdmonsonAmy Edmonson


Authors of

[[Book - The Fearless Organization]]

My review: ⭐⭐⭐⭐ (4/5)

Ideas

• Driving goal with fear can hurt
• Silent can be dangerous
• Listen with empathy can help

Solutions

• Setting the Stage
  • Frame the work
  • Emphasize Purpose
• Inviting Participation
  • Demonstrate Situational Humility
  • Practice Inquiry
  • Set up Structures and Process
• Responding Productively
  • Express Appreciation
  • Destigmatize (ทำลายล้าง) Failure
  • Sanction Clear Violations

Notes

• Then the book told us about the meaning of Psychological SafetyPsychological Safety
  Manager's Actions
  
  Foster Psychological Safety
  [[Book - The Fearless Organization]] - Solutions section
  
  
  Resources
  
  The five keys to a successful Google teamThe five keys to a successful Google team
  Note
  
  
  Psychological safety: Can we take risks on this team without feeling insecure or embarrassed?
  Dependability: Can we count on each other to do high quality work on time?
  Structure &...
  [[Book - The Fearless Orga..., as well as examples, a lot of them, of how bad psychological safety will impact the organization's output, or the persons' life. And how good it is, if we do it well.
  • Some interesting notes
    • VUCA - volatility, uncertainty, complexity, and ambiguityVUCA - volatility, uncertainty, complexity, and ambiguity
      Reference: https://www.techtarget.com/whatis/definition/VUCA-volatility-uncertainty-complexity-and-ambiguity
      What
      VUCA is an acronym that stands for volatility, uncertainty, complexity and ambiguit...
    • The five keys to a successful Google teamThe five keys to a successful Google team
      Note
      
      
      Psychological safety: Can we take risks on this team without feeling insecure or embarrassed?
      Dependability: Can we count on each other to do high quality work on time?
      Structure &...
  • Interesting examples
    • Brain Trust at PixarBrain Trust at Pixar
      
      The key is Candor.
      
      
      Reference: Braintrust at Pixar
      
      What is it
      
      Put smart, passionate people in a room together, charge them with identifying and solving problems, and encourage them to be ca...
    • Work Principle from Ray DalioWork Principle from Ray Dalio
      Reference: Trust in Radical Truth and Radical Trasnparency
      
      Notes
      
      Realize that you have nothing to fear from knowing the truth
      Have integrity and demand it from others
      Create an environment ...
    • Sully film - 2016
• The end of the book are about the solutions, how to create Psychological SafetyPsychological Safety
  Manager's Actions
  
  Foster Psychological Safety
  [[Book - The Fearless Organization]] - Solutions section
  
  
  Resources
  
  The five keys to a successful Google teamThe five keys to a successful Google team
  Note
  
  
  Psychological safety: Can we take risks on this team without feeling insecure or embarrassed?
  Dependability: Can we count on each other to do high quality work on time?
  Structure &...
  [[Book - The Fearless Orga..., and the different question when trying to developing in the organization.
  • From my point of view, the solution is the same as reWork tools which I've mentioned in Psychological SafetyPsychological Safety
    Manager's Actions
    
    Foster Psychological Safety
    [[Book - The Fearless Organization]] - Solutions section
    
    
    Resources
    
    The five keys to a successful Google teamThe five keys to a successful Google team
    Note
    
    
    Psychological safety: Can we take risks on this team without feeling insecure or embarrassed?
    Dependability: Can we count on each other to do high quality work on time?
    Structure &...
    [[Book - The Fearless Orga...

To read next

• Checklist manifesto
• Radical Candor